GP surgeries are the first place you go when you find yourself unwell. Described as the “front door” of the NHS, they can offer advice, treatment and referrals to investigate health issues.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, sheds light on patients’ experiences of their GP practice across Derby.
More than 700,000 patients in England completed the 2025 survey, which was carried out between January and March this year, and gathers information on how patients feel about their local surgery.
Patients were asked a range of questions about their last appointment as part of the survey, including whether they felt their needs had been met. Across the country, the majority of patients said their needs had ‘definitely’ been met (57%) or had been met ‘to some extent’ (33%).
Here we reveal the surgeries in Derby which are meeting patients’ needs the best. Surgeries are ranked by the proportion of patients who said their needs had ‘definitely’ been met during their last appointment.
1. Park Lane Surgery - Derby
There were 258 survey forms sent out to patients at Park Lane Surgery in Derby, and the response rate was 50%. 73% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 24% said they were met ‘to some extent’. | Google Maps
2. Willington Surgery - Derby
There were 259 survey forms sent out to patients at Willington Surgery in Derby, and the response rate was 41%. 73% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 21% said they were met ‘to some extent’. | Google Maps
3. Horizon Healthcare - Derby City Centre
There were 449 survey forms sent out to patients at Horizon Healthcare in Derby City Centre, and the response rate was 24%. 64% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 24% said they were met ‘to some extent’. | Google Maps
4. The Vernon Street Medical Centre - Derby
There were 420 survey forms sent out to patients at The Vernon Street Medical Centre in Derby, and the response rate was 26%. 63% of patients said their needs were ‘definitely’ met during their last general practice appointment, while 30% said they were met ‘to some extent’. | Google Maps